How Clovex LLC collects, uses, and protects your personal and business information.
Effective Date: March 26, 2026. This Privacy Policy applies to all users of the Clovex LLC website located at theclovex.com and any related services, applications, or communications.
Clovex LLC ("Clovex," "we," "us," or "our") is a revenue-based financing company headquartered in New York. We operate the website theclovex.com and provide revenue-based financing both directly and through a network of lending partners to small and medium-sized businesses across the United States.
This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit our website, submit a funding application, communicate with us, or otherwise interact with our services. Please read this policy carefully. By using our website or services, you acknowledge that you have read and understood this Privacy Policy.
If you do not agree with the terms of this Privacy Policy, please discontinue use of our website and services.
We collect several categories of information in connection with our business funding services. The nature and extent of information collected depends on the stage of your application and the services you request.
A. Personal Identification Information
B. Business Information
C. Financial Information
D. Ownership Information
E. Automatically Collected Information
When you visit our website, we automatically collect certain technical data, including:
Sensitive Information Notice: We collect sensitive information such as Social Security Numbers and financial records solely for the purpose of evaluating and processing business funding applications. This information is handled with the highest level of care and is subject to strict security protocols. See Section 7 for details.
We use the information we collect for the following purposes:
A. Application Processing & Funding Evaluation
B. Communications
C. Legal & Compliance
D. Business Operations & Improvements
We do not sell your personal information to third parties for their own marketing purposes. We may share your information in the following circumstances:
A. Lending Partners & Financial Institutions
When you submit a funding application, we share your personal, business, and financial information with our network of lending partners, funders, and financial institutions. This sharing is necessary to evaluate your eligibility for funding products and to present you with funding offers. These partners are independently responsible for their own privacy practices, and by submitting an application, you consent to this sharing.
B. Service Providers
We share information with trusted third-party service providers who assist us in operating our business, including:
These service providers are contractually obligated to use your information only as necessary to perform services on our behalf and may not use your data for their own independent purposes.
C. Legal Requirements & Protection of Rights
We may disclose your information when we believe disclosure is necessary to:
D. Business Transfers
If Clovex LLC is involved in a merger, acquisition, reorganization, sale of assets, or bankruptcy proceeding, your information may be transferred as part of that transaction. We will notify you via email or prominent notice on our website if such a transfer occurs and your information becomes subject to a different privacy policy.
E. With Your Consent
We may share your information with other third parties when you provide explicit consent to do so.
Important: By providing your phone number and submitting an inquiry or application on theclovex.com, you expressly consent to receive autodialed and/or pre-recorded phone calls and SMS text messages from Clovex LLC and its lending partners at the phone number you provide.
A. Scope of Consent
Your consent covers communications related to:
B. Message Frequency
Message frequency varies based on your application activity and the stage of your funding process. You may receive multiple messages per week during the active review of your application.
C. Costs
Message and data rates may apply. Clovex LLC does not charge for SMS communications, but your mobile carrier's standard message and data rates will apply to all text messages sent and received.
D. Opt-Out Instructions
You may opt out of SMS communications at any time by replying STOP to any text message from us. After sending STOP, you will receive a one-time confirmation message and will no longer receive promotional or application-related SMS from that sender. To opt out of phone calls, contact us directly at admin@theclovex.com or (718) 301-0265.
E. Help
For assistance with our SMS communications, reply HELP to any of our text messages or contact us at admin@theclovex.com or (718) 301-0265.
F. Carrier Disclaimer
Wireless carriers are not liable for delayed or undelivered messages. Consent to receive SMS messages is not a condition of obtaining funding or any other service from Clovex LLC.
TCPA Notice: These communications are governed by the Telephone Consumer Protection Act (TCPA), 47 U.S.C. § 227, and applicable FCC regulations. You understand that providing consent is not a condition of purchasing or receiving any goods or services.
Our website uses cookies and similar tracking technologies to enhance your experience, analyze website traffic, and support our marketing efforts.
A. What Are Cookies?
Cookies are small text files placed on your device by a website when you visit. They allow the website to remember your actions and preferences over a period of time.
B. Types of Cookies We Use
C. Third-Party Tracking
We may use third-party analytics and advertising services, such as Google Analytics, Meta Pixel, and similar tools, which may place their own cookies on your device. These third parties have their own privacy policies governing how they use collected data. We encourage you to review those policies.
D. Managing Cookies
Most web browsers allow you to control cookies through their settings. You may choose to block or delete cookies; however, disabling certain cookies may affect the functionality of our website. To learn more about managing cookies, visit your browser's help documentation or allaboutcookies.org.
E. Do Not Track
Our website does not currently respond to "Do Not Track" (DNT) browser signals. We continue to monitor regulatory developments in this area.
Clovex LLC takes the security of your personal and financial information seriously. We implement a combination of technical, administrative, and physical safeguards designed to protect your information against unauthorized access, disclosure, alteration, or destruction.
Our security measures include:
Important: No method of data transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security. In the event of a data breach that affects your personal information, we will notify you in accordance with applicable law.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Specifically:
When your information is no longer required, we will securely delete or anonymize it in accordance with our data disposal procedures.
Depending on your location and applicable law, you may have certain rights with respect to your personal information. We are committed to honoring these rights in a timely and transparent manner.
A. Right to Access
You have the right to request a copy of the personal information we hold about you. Upon receiving a verifiable request, we will provide you with a summary of the information in a portable and accessible format.
B. Right to Correction
If any of the personal information we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it.
C. Right to Deletion
You may request that we delete your personal information. We will honor such requests to the extent permitted by law. Please note that we may be required to retain certain information to comply with legal obligations, resolve disputes, or enforce our agreements.
D. Right to Opt Out of Communications
You may opt out of SMS messages by replying STOP. You may opt out of email marketing by clicking the "unsubscribe" link included in marketing emails. Opting out of marketing communications does not affect transactional or application-related messages that are necessary to service your account.
E. Right to Data Portability
Where applicable, you may request that we provide your information in a structured, machine-readable format for transfer to another service provider.
How to Submit a Request:
To exercise any of the above rights, contact us at:
We will verify your identity before processing any request to protect against unauthorized access. We aim to respond to all verifiable requests within 30 days. If we require additional time, we will notify you of the extension and the reason.
If you are a resident of the State of California, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), grants you specific rights regarding your personal information.
A. Right to Know
You have the right to request that we disclose what personal information we have collected about you over the past 12 months, including the categories of information, the sources from which it was collected, the business purpose for collecting it, and the categories of third parties with whom it was shared.
B. Right to Delete
You have the right to request deletion of personal information we have collected from you, subject to certain exceptions under the CCPA (such as legal compliance, fraud prevention, or completing a transaction).
C. Right to Correct
You have the right to request that we correct inaccurate personal information we maintain about you.
D. Right to Opt Out of Sale or Sharing
We do not sell your personal information as defined under the CCPA. However, the use of certain analytics and advertising technologies may constitute "sharing" under California law. To opt out, you may contact us at admin@theclovex.com.
E. Right to Non-Discrimination
We will not discriminate against you for exercising any of your CCPA rights. You will not receive a different level or quality of service, nor will you be charged a different price, as a result of exercising your privacy rights.
F. Categories of Personal Information Collected
In the preceding 12 months, we have collected the following categories of personal information as defined by the CCPA:
To exercise your California privacy rights, contact us at admin@theclovex.com or (718) 301-0265. We will respond to verifiable consumer requests within 45 days as required by law.
Our website and services are intended solely for use by business owners and individuals who are at least 18 years of age. We do not knowingly collect personal information from children under the age of 18.
If you are under 18 years of age, you are not permitted to use our website or submit any personal information to us. If we learn that we have inadvertently collected personal information from a child under 18, we will promptly take steps to delete that information from our systems.
If you are a parent or guardian and believe that your child has provided personal information to us without your consent, please contact us immediately at admin@theclovex.com.
Our website may contain links to third-party websites, including those of our lending partners, financial institutions, and other external resources. These links are provided for your convenience and informational purposes only.
Clovex LLC does not control the content or privacy practices of third-party websites and is not responsible for their privacy policies. We encourage you to review the privacy policy of any third-party website you visit before providing any personal information.
The inclusion of a link on our website does not imply our endorsement of the linked website or its content.
Clovex LLC reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or business operations. When we make material changes, we will notify you by:
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website or services following the posting of changes constitutes your acceptance of the revised Privacy Policy.
If we make changes that materially affect your rights or how we handle sensitive information such as SSNs or financial data, we will provide a more prominent notice and, where required by law, seek your renewed consent.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to contact us. We are committed to addressing your inquiry promptly and transparently.